Insurance Quote Assistant

This agent works the front line for your insurance agency around the clock, on your website, WhatsApp, Telegram, and Instagram. It collects the details a quote actually needs, answers general coverage questions in plain language, helps people start a claim, and hands off to a licensed agent for binding advice and final pricing. Every conversation lands in your CRM as a qualified lead, so nothing slips between a late-night question and a callback.

Type
AI agent blueprint
Includes
5 skills · 3-step setup
Price
100% free
Setup
Deploy in minutes

Trained on your business, not generic answers.

Deploy in sem.chatAll templates
4.9·Free · No signup · Copy-paste ready
Connects toWebsiteWhatsAppTelegramInstagram
AI Agents

Insurance Quote Assistant

Hi! I can help you get started on a quote, answer general coverage questions, or start a claim. What brings you in today?
Looking for car insurance. My rate went up and I want to compare. 2019 Honda Civic, ZIP 30144, still financed.
Happy to help you get a comparison started. I'll gather a few details, then a licensed agent puts together the actual numbers. Since the Civic is financed, your lender usually requires full coverage, which adds collision and comprehensive on top of liability, so I'll flag it for the agent to price both. To finish the intake, what's your name, email, and who are you with now?
Do I really need full coverage? Maria Lopez, maria.lopez@email.com. I'm with State Farm now, paying about $180 a month.
On the coverage question: liability covers damage you cause to others, while full coverage also pays for your own car after an accident, theft, or hail. With a loan on the Civic the lender typically requires it, but a licensed agent will confirm. Here's what I've captured: 2019 Honda Civic in ZIP 30144, financed, currently with State Farm at about $180 a month, contact maria.lopez@email.com. I've flagged for the agent to price both full coverage and liability so you can compare, and saved all of this as a lead so nothing gets re-asked. Would tomorrow morning or afternoon work better for a quick callback from a licensed agent?
Deploy this agent

What this agent does

  • Gathers quote intake details for auto, home, renters, and life: who needs coverage, what is being insured, current coverage, and contact info
  • Answers general coverage questions in plain language, like the difference between liability and full coverage or what a deductible means
  • Starts a claim by collecting the policy number, date and description of the incident, and any photos, then logs it for the claims team
  • Routes to a licensed agent for binding advice, final pricing, or anything that needs a real quote, and books a callback time
  • Captures every conversation as a structured lead in the CRM with line of business, contact details, and a clear next step
Hi! I can help you get started on a quote, answer general coverage questions, or start a claim. What brings you in today?
Looking for car insurance. My rate went up and I want to compare. 2019 Honda Civic, ZIP 30144, still financed.
Happy to help you get a comparison started. I'll gather a few details, then a licensed agent puts together the actual numbers. Since the Civic is financed, your lender usually requires full coverage, which adds collision and comprehensive on top of liability, so I'll flag it for the agent to price both. To finish the intake, what's your name, email, and who are you with now?
Do I really need full coverage? Maria Lopez, maria.lopez@email.com. I'm with State Farm now, paying about $180 a month.
On the coverage question: liability covers damage you cause to others, while full coverage also pays for your own car after an accident, theft, or hail. With a loan on the Civic the lender typically requires it, but a licensed agent will confirm. Here's what I've captured: 2019 Honda Civic in ZIP 30144, financed, currently with State Farm at about $180 a month, contact maria.lopez@email.com. I've flagged for the agent to price both full coverage and liability so you can compare, and saved all of this as a lead so nothing gets re-asked. Would tomorrow morning or afternoon work better for a quick callback from a licensed agent?

Set it up in 3 steps

1

Set your lines of business and rules

Tell the agent which products you write, like auto, home, renters, and life, and the intake fields each one needs. Set the hard guardrail up front: the agent gathers details and answers general questions, but never quotes a final price or gives binding advice.

2

Connect your channels and CRM

Turn the agent on across your website, WhatsApp, Telegram, and Instagram so quote requests and claims get answered wherever people reach you. Map intake fields to your CRM so each chat becomes a structured lead tagged by line of business.

3

Set handoff and claim routing

Decide when the agent loops in a human: binding advice, final pricing, complex risk, or a started claim. Connect a licensed agent's calendar for callback booking and route new claims to your claims inbox or team.

Do it in sem.chat

Put a quote assistant on every channel

Build this agent in sem.chat and let one AI handle intake, coverage questions, and claims 24/7 across your website, WhatsApp, Telegram, and Instagram, while every lead lands in the built-in CRM and licensed agents take over for the actual quote.

  • Answers quote and coverage questions around the clock, so no after-hours request goes cold
  • Captures each chat as a CRM lead tagged by line of business, ready for a licensed agent
  • Hands off to a real agent for binding advice, final pricing, and started claims
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How to use this template

  1. 1

    Copy this template into sem.chat and pick the lines of business you write, then set the intake fields each one collects.

  2. 2

    Add your general coverage FAQs and set the guardrail so the agent explains concepts but never gives final pricing or binding advice.

  3. 3

    Connect your website, WhatsApp, Telegram, and Instagram, and map quote and claim details to your CRM.

  4. 4

    Set handoff rules to a licensed agent for quotes and binding advice, and route started claims to your claims team.

Frequently asked questions

Will the agent give people a final price or binding quote?
No. The agent gathers the details a quote needs and explains coverage in plain language, but it never gives final pricing or binding advice. It hands off to a licensed agent for the actual quote, so you stay compliant and the customer gets a real number from a person.
Can it handle claims as well as new business?
Yes. If someone needs to start a claim, the agent collects the policy number, the date and a description of the incident, and any photos, then logs it and routes it to your claims team. It keeps new quote requests and active claims on separate tracks.
What happens to the details people share at 11 p.m.?
Every conversation is saved in the built-in CRM as a structured lead, tagged by line of business with contact info and a clear next step. A licensed agent picks it up as soon as one is free, with the full context already captured, so nothing gets re-asked.

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