Start with a 14-day free trial. Upgrade when you need more power. Save 20%+ with yearly billing.
Great for small businesses ready to go beyond the basics.
Billed monthly. Cancel anytime.
For growing businesses that need unlimited conversations and voice calls.
Billed monthly
For larger teams that need advanced features, analytics, and dedicated support.
Billed monthly
Tailored solutions for large organizations with custom requirements.
Tailored to your needs
See exactly what you get with each plan
| Feature | Lite | Pro | Business | Enterprise |
|---|---|---|---|---|
| Core Features | ||||
| AI Chat Conversations | 200/month | Unlimited | Unlimited | Unlimited |
| AI Voice Calls | 20 min/mo | |||
| Languages Supported | 1 | 95+ | 95+ | 95+ |
| Response Speed | Standard | Priority | Fastest | Dedicated |
| Customization | ||||
| Remove sem.chat Branding | ||||
| Custom Widget Styling | Basic colors | Full customization | Full customization | Full customization |
| Custom AI Training | ||||
| Integrations | ||||
| Website Embed | ||||
| CRM Integrations | ||||
| Zapier / Make | ||||
| API Access | ||||
| Analytics & Team | ||||
| Conversation History | 30 days | Unlimited | Unlimited | Unlimited |
| Analytics Dashboard | Basic | Advanced | Full + Exports | Custom Reports |
| Team Members | 1 | 3 | Unlimited | Unlimited |
| Support | ||||
| Email Support | ||||
| Priority Support | ||||
| Dedicated Account Manager | ||||
| SLA Guarantee | 99.9% | 99.99% | ||
Yes! You can upgrade or downgrade your plan at any time. When you upgrade, you'll be charged the prorated difference. When you downgrade, the credit will be applied to your next billing cycle.
If you don't enter payment details before the trial ends, your chat widget will be temporarily paused. You can upgrade to a paid plan anytime to keep the conversations flowing.
No contracts, no commitments. All plans are month-to-month (or year-to-year if you choose annual billing). Cancel anytime with just a few clicks—no questions asked.
You get full access to all Pro features for 14 days. No credit card required to start. If you love it, enter your payment details before the trial ends to keep your service active.
Yes! The Pro and Business plans include white-label options, so you can completely remove the sem.chat branding and make the widget look 100% like your own.
We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied for any reason, just reach out to our support team and we'll issue a full refund—no questions asked.
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