Dental Welcome Email Templates

Subject

Welcome to practice name, patient name

Email

Hi patient name,

Welcome to practice name. We are really glad you chose us for your dental care, and we want every visit to feel calm, friendly, and unrushed from the very start.

You will be looked after by care team, who take the time to explain things clearly and never make you feel like just another appointment in the book. If you have ever felt nervous at the dentist, you are in gentle hands here.

Over the next few days you will get a couple of short, practical emails to help you settle in before your first visit. Nothing is urgent, and we will guide you through each step.

If a question pops up before then, call us at contact number and a friendly person will help.

We are looking forward to meeting you,

your name, practice name

Subject

Getting ready for your visit on appointment time

Email

Hi patient name,

Your first appointment with us is coming up on appointment time, and we want you to feel completely at ease walking through the door.

Here is what will make it smooth:

• Please bring: what to bring.
• Getting here: arrival note, and arriving about ten minutes early keeps check-in relaxed.

Your first visit is mostly about getting to know you. We will talk through your history, take a gentle look at your teeth and gums, and answer any worries you have before anything else happens. Nothing is done without explaining it first.

If you need to move the time or you are running late on the day, just call and we will happily sort it out. Life happens.

See you soon,

your name, practice name

Subject

A few forms before your visit to practice name

Email

Hi patient name,

To make your first visit quick and stress-free, we would love to have your intake and insurance details before you arrive. It means less time at the front desk and more time in the chair getting looked after.

You can complete everything securely here: form link. For your privacy, please use that secure link rather than replying with any personal or insurance information by email.

If you can finish by deadline, it gives us time to check your coverage in advance so there are no surprises about cost on the day.

It usually takes about ten minutes, and you can save and come back if you get interrupted. If any question is unclear, contact support contact and we will happily talk it through.

Thank you, and see you soon,

your name, practice name

Subject

Set up your secure portal at practice name

Email

Hi patient name,

Let us get your patient portal set up. It is the simplest way to stay connected with us between visits, and it only takes a couple of minutes.

Once you are in, you can book and change appointments, view your treatment history, see statements, and message the office securely, all in one private place.

To activate your account, follow this link: portal link. You will create your own password, so only you can reach your information.

For your privacy, please do not share your login, and always use the portal rather than regular email for anything personal about your care.

If the link gives you any trouble, contact support contact and we will get you sorted, or walk you through it on the phone if that is easier.

Talk soon,

your name, practice name

Subject

A few handy details about practice name

Email

Hi patient name,

Now that you are part of practice name, here are the everyday details that make life easier, so you are never left hunting for them.

The essentials:

• Opening hours: office hours.
• Finding us: location note.
• Dental emergency: emergency contact, so you always know what to do out of hours.

We would always rather you reach out than sit worrying about a toothache over a weekend. If something hurts or does not feel right, call us early and we will do our best to see you quickly.

Keep this email somewhere handy, and remember the portal has all of this too. We are glad to have you with us.

Warmly,

your name, practice name

Subject

Thank you for recommending us, patient name

Email

Hi patient name,

I just wanted to say a genuine thank you. referred name mentioned that you recommended practice name, and that means a great deal to us.

When you send a friend or family member our way, you are trusting us with someone you care about. We do not take that lightly, and we will look after referred name with the same care we give you.

A personal recommendation is honestly the kindest compliment a practice can receive. It is not the marketing that keeps a dental office going, it is patients like you who feel good enough about their care to pass it on.

Thank you for your trust and for being part of our community. It truly does not go unnoticed,

your name, practice name