Pour hôtels, locations, tours et charters

Every visitor who bounces off your site is une commission de 15–25% to Booking.com or Expedia.

A powerful AI chat that speaks 95+ langues, replies in under 2 secondes, and sets up in a few minutes.

Essai gratuit 14 jours Comment ça marche
Essai gratuit de 14 jours Conforme GDPR 95+ langues Installer en 1 ligne
Chat IA · En ligne

Parle la langue de vos clients. Répond en 2 secondes. 24/7.

Your AI assistant handles every inquiry in real time — in English, Spanish, German, French, Portuguese and 90+ more. Trained on your rooms, rates and policies the moment you connect your site.

  • Répond en moins de 2 secondes, jour et nuit
  • 95+ langues, ton natif — pas de traductions automatiques
  • Chats illimités en parallèle les week-ends de pointe
  • Connaît chaque chambre, tarif et politique de votre site
  • Pré-remplit votre moteur de réservation avec les dates du client
sem.chat· En ligne · réponses en 2 secondes
EM
Guest · EnglishDo you have a sea-view room for May 3–5? 2 adults.
Yes — 3 sea-view rooms are free. Breakfast included. Shall I pre-fill your booking with May 3–5 for 2 guests?
SC
Guest · Español¿Permiten perros pequeños? ¿Hay aparcamiento gratuito?
¡Sí! Perros pequeños bienvenidos, sin cargo extra. Aparcamiento gratuito para huéspedes del hotel.
LF
Guest · FrançaisQuelle est la distance de la plage ?
95+ languages
Replies in 2s

Online travel agencies quietly run your profit and loss. Most operators never do the math.

You spend on SEO, ads and photography to drive people to your site. Then the ones who aren't ready to book right now — the vast majority — disappear and rebook three days later through Booking.com, Expedia, Viator or Airbnb.

Every one of those guests just cost you a double-digit commission. On a $180 room night, that's $27–$45. Per stay. Per guest. Forever.

sem.chat catches those visitors on your own site, answers their questions instantly, and walks them to your booking engine — before they ever reach Booking.com.

Conçu pour les opérateurs, pas pour les grandes entreprises

No implementation project. No sales team contracts. Just a chat that sells for you 24/7, in every language your guests speak.

Captures booking intent

Answers "is the pool open in April?" or "do you allow dogs?" instantly — then hands off to your booking engine with dates pre-filled.

95+ langues, natively

Guests chat in Spanish, German, Portuguese, French — sem.chat replies in their language, trained on your site content.

Trains itself on your site

Point it at your domain. It ingests rooms, rates, policies, FAQs, amenities. Answers questions on day one.

Direct-booking uplift

Independent operators see 15–35% more direct reservations within 90 days. Every direct booking is commission you keep.

Les données des clients restent les vôtres

GDPR-compliant, data hosted in EU, no guest profile sold or resold. Unlike online travel agencies, we don't compete with you.

Installs in one line

One script tag. Works on WordPress, Squarespace, Wix, Webflow, Shopify, custom HTML, anything. No plugins, no devs.

From install to first direct booking in one afternoon

Three steps. Zero engineering. Zero onboarding calls unless you want one.

1

Connect your site

Paste your URL. sem.chat crawls and learns your rooms, rates, tours, cancellation policy, amenities, location details.

2

Add one script tag

Drop our snippet before </body>. The chat bubble appears in your brand color, on every page.

3

Voyez les réservations directes augmenter

Consultez chaque conversation dans votre tableau de bord. Repérez les questions sans réponse. Ajoutez-les à votre site. Recommencez.

Human support vs. sem.chat AI

What it actually takes to cover every booking inquiry on your website, side by side.

Human support team sem.chat AI
Disponibilité Horaires d'ouverture uniquement 24 / 7 / 365
Temps de réponse moyen 4 à 12 heures 2 secondes
Langues couvertes 1–2 (whoever is on shift) 95+ out of the box
Chats simultanés 1 par agent Illimités, en parallèle
Connaît chaque chambre, tarif et politique Cela dépend de qui vous embauchez Formé sur votre site complet
Cohérence Varie selon l'humeur et le chiffre d'affaires Sur la marque à chaque fois
Coût mensuel 2 500 $ à 5 000 $+ par agent Une fraction d'une commission Booking.com
Temps de mise en route Semaines de formation par embauche 4 minutes
Monte en charge les week-ends de pointe Files d'attente ou leads manqués Instantané, chaque visiteur
Case study · Independent boutique hotel · 12 rooms · Portugal

"We clawed back €38,000 in Booking.com commissions in the first year."

A family-run boutique hotel on the Algarve coast installed sem.chat after tracking that 71% of their bookings came through Booking.com at a 17% commission. Within 90 days, their direct-booking share climbed from 29% to 46%. Most of the lift came from late-evening inquiries — guests researching in their own language, in their own timezone, long after the reception desk had closed.

They now answer in Portuguese, English, German and French automatically, with zero additional staff.

+58%Réservations directes
€38KCommissions saved year 1
4 minSetup time
24/7Multilingual coverage

What operators say

Real feedback from hoteliers, rental managers and tour operators who switched on sem.chat.

★★★★★
"The chat answers guest questions about our dive packages at 11pm when we're asleep. We now book full courses without a single phone call."
M
Marco D.PADI Dive Center · Bali
★★★★★
"We cut our dependence on Booking.com from 68% to 41% in six months. Nothing else we tried moved the needle like this."
S
Sofia R.Boutique Hotel Owner · Lisbon
★★★★★
"Vacation renters ask the same 15 questions over and over. sem.chat handles 90% of them automatically and still feels human."
J
James K.Villa Rentals · Costa Rica
99.98%Uptime
95+Languages
GDPRRésidence des données dans l'UE
4 minAverage install

Questions operators ask us first

Will this actually reduce my commissions to Booking.com and other booking sites?

Indirectly, yes — by increasing direct bookings. sem.chat captures guests on your website, answers their questions, and walks them to your booking engine before they leave to compare on Booking.com or Expedia. Every direct booking is a commission you keep. Operators typically see 15–35% more direct reservations within 90 days.

How long does it take to set up?

About 4 minutes. Paste your URL, sem.chat crawls your site and trains itself on your rooms, rates, amenities and policies. Then drop a single script tag on your site. No plugins, no devs, no onboarding call required.

Does it handle multiple languages?

Yes — 95+ langues out of the box, including Spanish, German, French, Portuguese, Italian, Dutch, Polish, Russian, Japanese and more. Guests chat in their own language and sem.chat answers in the same language, trained on your site content.

Can it connect to my property management system or booking engine?

sem.chat hands visitors off to your existing booking engine with dates and guest count already filled in. It works alongside Cloudbeds, Mews, SiteMinder, Little Hotelier, Guesty, Hostaway, Lodgify and most major booking platforms.

What about data privacy?

Fully Conforme GDPR. Résidence des données dans l'UE. We never sell or share guest data — unlike online travel agencies, we don't compete with you for your own customers.

Comment fonctionne l'essai gratuit de 14 jours ?

You get full access to sem.chat for 14 days, risk-free. A credit card is required to start the trial so there's no interruption when you roll into a paid plan — you can cancel anytime during the trial with a single click and you won't be charged.

Stop renting your guests from Booking.com.

Possédez-les. Répondez-leur. Réservez-les directement. Démarrez votre essai gratuit de 14 jours en moins de 60 secondes.

Essai gratuit 14 jours Comment ça marche